At PDM, we believe that people are far more capable than they often realize. That’s why we work in a non-hierarchical way, placing trust and responsibility directly with our colleagues.
We’ve seen how traditional top-down structures can slow things down: creating silos, limiting collaboration, and delaying solutions for clients. To break through these barriers, we embraced the Inverted Pyramid in 2019. This approach symbolizes our belief in every colleague’s ability to take ownership of their work, their growth, and their impact on the organization.
With this flat organizational structure, we rely on the expertise and leadership potential of our people. Trust fuels growth: it empowers colleagues to develop faster, feel truly valued, and contribute directly to meaningful outcomes.
The Inverted Pyramid is unconventional, yet powerful. It empowers people to make decisions, take ownership, and grow. Which is believed to positively impact work performance, employee retention, and customer satisfaction.
This way of working goes beyond our internal organization. It’s about building from the outside-in: starting with the client’s needs as the central driver and then shaping our teams and services around those needs.
By placing people at the top and aligning them with client priorities, we create an agile environment where expertise is applied exactly where it adds the most value. This allows us to support clients in improving the manufacturability and technology of their products, without being held back by rigid, traditional structures.
The result? More impactful work, faster solutions, and outcomes that deliver real, measurable value for our clients.
To successfully implement this way of working, a culture of trust and empowerment is key. That’s why we’ve built a network structure guided by operational and development lines. Seniors coach their less experienced colleagues, building confidence and guiding them to take charge of their journey within PDM.
This has sparked a new entrepreneurial spirit across teams. Today, many share responsibilities for larger goals, bringing collaboration to a new level. Driven by our ‘People create Excellence’ philosophy, we aim to maintain one vision among all employees, focusing on shared goals and accelerating personal and professional growth.
The most important result is the impact on our customers. With motivated employees working to their full potential, we develop rapidly, allowing us to deliver faster and broader services and provide more added value for our clients.
The inverted pyramid is more than an organizational model. It’s a mindset. A foundation for creating impact, growth, and ownership, paving the way for what comes next.
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